GENERAL TICKET INFORMATION
- Can I change the day of my admission?
- How do I activate my badge for FAN EXPO Vancouver?
- How can I upgrade my ticket?
- How do I get a ticket to FAN EXPO Vancouver?
- When can I pick up my badge at FAN EXPO Vancouver?
- Can I use a prepaid card to purchase admission?
REFUNDS
VIP PACKAGE
- Where do I get my VIP Package Merchandise?
- Will you put more VIP Packages on sale?
- What is included in the VIP Package?
- When will my VIP Badge be delivered?
- How does the 48 hour guarantee work for VIP Package holders?
- What if I need to travel to FAN EXPO Vancouver and leave before my badges are delivered, or if my badges don't arrive in time?
ULTIMATE FAN PACKAGE
- Where do I get my Ultimate Fan Package Merchandise?
- What is included in the Ultimate Fan Package?
- What is the last day to buy an Ultimate Fan Package?
- Can I upgrade to a VIP Package?
- Which events can I access with my FAN EXPO Vancouver Ultimate Badge and how do I redeem this perk?
- I can’t attend FAN EXPO Vancouver all 3 days, can I share my badge with someone else?
3-DAY BADGE
ADULT SINGLE DAY BADGE
YOUTH SINGLE DAY BADGE
- What is a Youth Single Day Pass?
- What is included in a Youth Single Day Badge?
- I have a VIP/Ultimate Fan Package, does my child (13-17) need one too?
- Do I need to buy a Youth Single Day badge for each day my child (13-17) attends FAN EXPO Vancouver?
- Can I upgrade my ticket?
- Can I attend FAN EXPO Vancouver on a different day?
CHILD PASS
BADGE POLICIES
E-TICKETS AND QR CODES
GROUP RATES
OTHER IMPORTANT TICKET INFORMATION
- My credit card is declined, and I am getting an error code?
- My tickets were gifted to me; do I need to change the name on the e-ticket?
- Can I pick up a badge for my friend?
- Can I pick up my badge on a day which I am not attending?
- What perks come with each ticket type?
- Can I buy from a site other than fanexpovancouver.com?