All paid admission tickets (except specially ticketed events) for FAN EXPO Vancouver 2024 can be refunded up until February 3, 2024, at 10 AM PT.
Refunds will be made for the face value of the ticket at time of purchase, plus any applicable taxes and merchandise add-ons.
To process a refund, log in to your GrowTix account and click 'Refund Product' beside the ticket type you would like to refund.
For assistance, email firstname.lastname@example.org including the following information:
Transaction ID (this can be found on your purchase confirmation email)
Name of the Show you purchased tickets for (FAN EXPO Vancouver)
Email address used to purchase tickets
Refund requests made without this information cannot be processed.
Please allow up to 6 weeks for your refund to be processed.
FAN EXPO Vancouver reserves the right to change and/or alter the refund terms and conditions at any time deemed necessary. Decisions related to refunds made by FAN EXPO Vancouver are final.
After the refund deadline, all sales are final.