Here's a guide to help you plan your weekend and celebrate fandom to its fullest!
GETTING TO AND FROM FAN EXPO VANCOUVER
FAN EXPO Vancouver 2017 is happening at the Vancouver Convention Centre, East Building.
999 Canada Place
Vancouver, BC V6C 3C1
Click here for directions, maps, and parking info.
NEED ADDITIONAL TICKETS?
Click here to purchase additional Premium Packages online by 5pm PST Thursday, November 9.
Deluxe, Family, Single Day, and Child Passes will also be available for purchase at the event in the Ticketing Hall – Hall C, East Building. Note: Saturday Family Passes are sold out.
WHERE DO I GO WHEN I GET TO THE VANCOUVER CONVENTION CENTRE?
All VIP wristbands and badges have been shipped. VIP Pass holders can proceed directly to their designated VIP Priority Entrance on the west side of the building.
If you did not receive your VIP wristband and badge in the mail, please visit us at the Customer Service Desk in FAN EXPO HQ in the Ticketing Hall – Hall C, East Building.
Customer Service hours:
• Friday: 10:30am – 8:00pm
• Saturday: 9:00am – 7:00pm
• Sunday: 9:00am – 5:00pm
JOIN US FOR A SPECIAL PREVIEW!
VIPs, Premium & Deluxe Pass holders get early access to the Show Floor at 12:00pm on Friday for a Special Preview! VIPs will be admitted first, followed by Premium and then Deluxe. Roam the Show Floor and get an exclusive experience before doors open to the general public at 2:00pm. To gain early access, head to your Priority Entrance on the west side of the building.
Get a Head Start every morning with first-on-the-floor access! Saturday and Sunday, VIPs get priority access to the Show Floor at 9:30am, followed by Premium & Deluxe Pass holders.
PICK UP YOUR FAN EXPO Vancouver SWAG BAG
Your VIP bag full of FAN EXPO Vancouver collectibles can be picked up at the VIP Concierge Desk in the Celebrity Autograph Area. Your bag is guaranteed!
Please note: All merchandise associated with your VIP Package must be picked up on-site during FAN EXPO Vancouver. We cannot ship or make alternate arrangements to have them delivered to you.
SPECIAL VIP SERVICES INCLUDE:
Your VIP badge acts as an "Express Pass" at FAN EXPO Vancouver. Get some of the best seats in the house at Main Theatre Presentations and skip the line for Photo Ops and Autograph lines to meet your fav celeb.
• Main Theatre Presentations (Main Lobby Area)
• Celebrity Autograph Ops Area (Hall A)
• Photo Op Area (Hall A)
Look for the Black Carpet throughout the show!
HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass holders will have first-priority access to presentations in the Main Theatre.
VIPs MUST be in the designated line 30 minutes before the presentation for guaranteed seating.
AUTOGRAPHS: HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass holders should proceed directly to the VIP Desk in the Autograph Hall. They will be escorted by a member of the VIP Services Team to the celebrity of their choice and placed in the front of the line.
PHOTO OPS: HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass holders should proceed directly to the VIP line in the Photo Op Area by showing your VIP badge and wristband.
Autographs and Photo Ops are separate fees and are not included with VIP admission. VIPs may not jump ahead of other VIPs. If you have someone joining you in your Photo Op they can access the VIP line with you, up to 3 additional people only.
PROGRAM & SCHEDULE
Click here for the Official FAN EXPO Vancouver Program & Schedule.
QUESTIONS ABOUT PANELS, AUTOGRAPHS OR PHOTO OPS?
Visit our FAQ page here.
BUY YOUR PHOTO OPS IN ADVANCE
Click here to purchase a Photo Op with your favourite guest before they sell out!
Visit the FAN EXPO Vancouver Store booth located in the Exhibit Hall at Booth 235, near the Main Entrance, for a wide selection of official FAN EXPO Vancouver merchandise and exclusives.
Click here to view the FAN EXPO Vancouver exclusives.
Wristbands are to be worn visibly for the duration of your visit to FAN EXPO Vancouver. If you are coming for multiple days, you must keep your wristband intact over those days. If you are cosplaying, consider how your wristband will be worn with gloves, morph costumes, or other pieces.
For any questions or special concerns about wearing a wristband, visit our Customer Service Desk in FAN EXPO HQ in the Ticketing Hall at the event. Lost or damaged wristbands will not be replaced by FAN EXPO Vancouver.
Click here for important information about how to fasten your wristbands.
The Accessibility Services Desk is located at FAN EXPO HQ in the Main Ticketing Hall – Hall C, East Building. Persons with disabilities are required to pay full admission, however, one attendant/caregiver will receive complimentary admission on a single-day basis when requested at the Accessibility Services Desk.
For the full FAN EXPO Accessibility Policy click here.
SAFETY & SECURITY
The safety and security of our fans, exhibitors, guests and staff is our priority. Please plan ahead and note the following guidelines to help us deliver a safe and fun experience for everyone.
Our Props Policy can be read in its entirety here, but the top-line info is:
If it's not legal on the street, it's not legal at FAN EXPO Vancouver. Authorities will be on-site to deal with any illegal items.
Metal props (guns, swords, etc.) and wooden props (baseball bats, 2x4's, etc.) are not allowed. Plastic props are typically allowed.
Bows and slingshots are to be unstrung. Nerf guns and other foam bullet-type toys are not to be loaded.
The final decision on whether a prop is permitted inside FAN EXPO Vancouver rests with Security. There are no refunds given if you are turned away for not adhering to our policy.
COSPLAY IS NOT CONSENT
If you would like to take a picture with/of another FAN EXPO Vancouver attendee, always ask first and respect that person's right to say no.
When at FAN EXPO Vancouver, please be respectful and kind to each other.
Click here to view our Harassment Policy.
Click here to see our FAQs or visit us at the Customer Service Desk in FAN EXPO HQ in the Ticketing Hall – Hall C, East Building.
We look forward to seeing you there!
The FAN EXPO Vancouver Team