Here's a guide to help you plan your weekend and celebrate fandom to its fullest!
GETTING TO AND FROM FAN EXPO VANCOUVER
FAN EXPO Vancouver 2017 is happening at the Vancouver Convention Centre, East Building.
999 Canada Place
Vancouver, BC V6C 3C1
Click here for directions, maps, and parking info.
NEED ADDITIONAL TICKETS?
Click here to purchase additional Premium Packages online by 5pm PST Thursday, November 9.
Deluxe, Family, Single Day and Child Passes will also be available for purchase at the event in the Ticketing Hall – Hall C, East Building. Note: Saturday Family Passes are sold out.
WHERE DO I GO WHEN I GET TO THE VANCOUVER CONVENTION CENTRE?
IF YOU NEED TO PICK UP YOUR WRISTBAND AND BADGE:
If you need to pick up your wristband and badge, please proceed to the Pre-Purchased Ticket counters during any of the following times:
Thursday: 12:00pm - 8:00pm – Main Lobby, East Building
Friday: 10:30am - 7:00pm – Premium Counter, Hall C, Main Ticketing Hall – Hall C, East Building
Saturday: 9:00am - 6:00pm – Premium Counter, Hall C, Main Ticketing Hall – Hall C, East Building
Sunday: 9:00am - 3:00pm – Premium Counter, Hall C, Main Ticketing Hall – Hall C, East Building
Please have your e-ticket ready to present when picking up your wristband and badge. You may print your e-ticket or show it on your mobile device.
Attendees who have redeemed their wristband and badge can proceed directly to the Priority Entrance located on the west side of the East Building.
*You may pick up your wristband and badge anytime during the hours posted above, regardless of which day your ticket is for.
JOIN US FOR A SPECIAL PREVIEW!
VIPs, Premium & Deluxe Pass holders get early access to the Show Floor at 12:00pm on Friday for a Special Preview! VIPs will be admitted first, followed by Premium and then Deluxe. Roam the Show Floor and get an exclusive experience before doors open to the general public at 2:00pm. To gain early access, head to your Priority Entrance line on the west side of the building.
PICK UP YOUR FAN EXPO VANCOUVER SWAG BAG
Your Premium bag full of FAN EXPO Vancouver collectibles can be picked up anytime during Box Office hours from your Premium Ticket Counter, Ticketing Hall – Hall C, East Building. Your bag is guaranteed!
Please note: All merchandise associated with your Premium Package must be picked up on-site during FAN EXPO Vancouver. We cannot ship or make alternate arrangements to have them delivered to you.
LOST YOUR E-TICKET?
Click here to have your e-tickets re-sent.
Wristbands are to be worn visibly for the duration of your visit to FAN EXPO Vancouver. If you are coming for multiple days, you must keep your wristband intact over those days. If you are cosplaying, consider how your wristband will be worn with gloves, morph costumes, or other pieces. For any questions or special concerns about wearing a wristband, visit our Customer Service Desk in FAN EXPO HQ in the Ticketing Hall at the event. Lost or damaged wristbands will not be replaced by FAN EXPO Vancouver.
Click here for important information about how to fasten your wristbands.
PROGRAM & SCHEDULE
Click here for the Official FAN EXPO Vancouver Program & Schedule.
QUESTIONS ABOUT AUTOGRAPHS, PHOTO OPS OR PANELS?
Visit our FAQ page here.
BUY YOUR PHOTO OPS IN ADVANCE
Click here to purchase a Photo Op with your favourite guest before they sell out!
Visit the FAN EXPO Vancouver Store booth located in the Exhibit Hall at Booth 235, near the Main Entrance, for a wide selection of official FAN EXPO Vancouver merchandise and exclusives.
Click here to view the FAN EXPO Vancouver exclusives.
The Accessibility Services Desk is located at FAN EXPO HQ in the Main Ticketing Hall – Hall C, East Building. Persons with disabilities are required to pay full admission, however, one attendant/caregiver will receive complimentary admission on a single-day basis when requested at the Accessibility Services Desk.
For the full FAN EXPO Accessibility Policy click here.
SAFETY & SECURITY
The safety and security of our fans, exhibitors, guests and staff is our priority. Please plan ahead and note the following guidelines to help us deliver a safe and fun experience for everyone.
Our Props Policy can be read in its entirety here, but the top-line info is:
- If it's not legal on the street, it's not legal at FAN EXPO Vancouver. Authorities will be on-site to deal with any illegal items.
- Metal props (guns, swords, etc.) and wooden props (baseball bats, 2x4's, etc.) are not allowed. Plastic props are typically allowed.
- Bows and slingshots are to be unstrung. Nerf guns and other foam bullet-type toys are not to be loaded.
The final decision on whether a prop is permitted inside FAN EXPO Vancouver rests with Security. There are no refunds given if you are turned away for not adhering to our policy.
COSPLAY IS NOT CONSENT
If you would like to take a picture with/of another FAN EXPO Vancouver attendee, always ask first and respect that person's right to say no.
When at FAN EXPO Vancouver, please be respectful and kind to each other.
Click here to view our Harassment Policy.
Click here to see our FAQs or visit us at the Customer Service Desk in FAN EXPO HQ in the Ticketing Hall – Hall C, East Building.
We look forward to seeing you there!
The FAN EXPO Vancouver Team